Their Good Side

Contact us

Questions about a preview, an order, or a canvas that arrived damaged: write to us and a person will answer within one business day.

Email
support@theirgoodside.com

About an order

Write from the email you ordered with, or include your order number (it starts with TGS-), so we can find it straight away. For a damaged canvas, attach a photo of the damage and of the box.

Common answers

  • Delivery takes 7 to 15 business days in total. See shipping.
  • Repaints, cancellations and damaged canvases are covered in refunds and returns.
  • To have your photos deleted, email us from the address you used. See privacy.

Last updated October 28, 2026.